At the time an order is placed, there is a 48-72 hour processing window, which does not include shipping. This will be dependent upon your region and where your package is being delivered to.
All orders are shipped via UPS Ground. Once your order has left our bakery, average shipping times are 2-5 business days.
Please keep in mind that UPS does not deliver to business addresses on Saturday or residences on Sunday.
We ship out via UPS on Tuesdays and Thursdays ONLY.
We will not ship out any other days to ensure ultimate freshness of your goodies.
You will receive a tracking number once the label is created and you can always refer to that for further information. We do not take responsibility for orders that have been marked delivered but may not have been received.
**PLEASE NOTE: SADLY WE ARE NOT RESPONSIBLE FOR DAMAGED PRODUCTS ..WE CAN'T CONTROL HOW THE PACKAGES ARE HANDLED ONCE THEY LEAVE OUR FACILITY**
We ship to all 50 States!
If you are NOT located in the state of Florida, our special treats will not ship out until Tuesday to ensure they arrive to you fresh and delicious.
We recommend eating your treats within the first few days after receiving. This is because we do not use preservatives in our treats.
If you don't plan to eat your treats within the first week after delivery, you can store them in the refrigerator for several weeks or freezer for up to 6 months. When you are ready to enjoy your treats, just let them thaw for about 30 minutes.